Visitors browse products but do not buy
The audit will identify where your store may be losing customers.
UX audit of three key ecommerce pages
I’ll review your category, product and cart pages on desktop and mobile, identify where customers may hesitate or get stuck, and give you a clear, prioritised list of improvements.
- Price
- £549
- Delivery
- 5 working days
I’ll first take a quick look at your store and confirm whether this audit is the right fit.
Based on „Baymard Institute“ UX research
Clear recommendations on what to fix
Desktop and mobile review
Fixed price and delivery time
When a UX audit is useful
When it is not clear what to improve first
A UX audit shows which issues genuinely get in the way of a purchase, so you can invest your time and budget where they will matter most.
Customers abandon their cart
Products are added to the cart, but too many orders are left unfinished.
Average order value is too low
Customers tend to buy a single item while related products and bundles go unnoticed.
Exactly what you get
A clear plan for what to fix first
I’ll show where customers may struggle, explain why it matters and recommend what to change. Every recommendation is prioritised.
- Category page reviewProduct discovery, filters, sorting and how clearly options are presented.
- Product page reviewProduct information, variants, pricing, trust and the add-to-cart journey.
- Cart reviewOrder summary, delivery expectations and the path to checkout.
- Desktop and mobile reviewThe same buying journeys are checked across different screen sizes.
- Annotated screenshotsEvery issue is shown in the exact place where it occurs.
- Prioritised recommendationsYou can see what to fix first and what can wait.
Recent work
Ecommerce stores I’ve worked with
“I had lots of ideas but didn’t know how to bring them together in the store. Martin helped me focus on what mattered, and the result was exactly what I had hoped for.”
“Martin spotted issues we had become used to. He explained what was worth changing and why, and made it easy to agree the next steps and move forward.”
“We have a large product range, so presenting it clearly was important. Martin showed us how to organise it and help customers choose — things we had not considered ourselves.”
“I wanted a warm, welcoming store that reflected what I create. Martin understood the idea and brought it to life. I’m now proud to send customers the link.”
Working directly with me
Why work directly with me
You will work directly with me, without having to coordinate an agency team. The scope, price and delivery date are clear before the work begins.
A typical agency model
- Communication goes through a project manager
- Work is handed between several specialists
- The price only becomes clear after a custom proposal
- Fit around the team’s availability
- You may be sold more than you need
Working directly with me
- You work directly with me from the start
- I carry out and present the audit myself
- You know the price and scope before booking
- You receive the audit within 5 working days
- You pay only for the service you need
Trusted by teams at:
Frequently asked questions
Before booking your audit
Will the audit work with my ecommerce platform?
Yes. The audit is platform-independent. I can review stores built with Shopify, WooCommerce, PrestaShop, OpenCart and other systems, provided the relevant pages can be viewed in a browser.
What will you need before starting?
I’ll need a live store URL and a brief explanation of what you sell and what you want to improve. You can also share any important constraints or analytics insights.
What format will I receive?
You’ll receive a file with annotated screenshots, explanations, priorities and specific recommendations for each issue.
Do you review the mobile experience too?
Yes. I review the category, product and cart pages on both desktop and mobile.
Does the audit include new designs?
No. The audit identifies the problems and gives you an action plan. If you want finished designs for your category, product and cart pages, you can book the redesign package separately.
Can you implement the recommendations?
Yes, I can implement some recommendations. I’ll quote development separately once the required changes and your platform are clear.
When will I receive the audit?
I’ll deliver the audit within 5 working days of the agreed start date and receiving everything I need.
Book your UX audit
Get a clear plan for improving your ecommerce store
A desktop and mobile UX audit of your category, product and cart pages. £549, delivered within 5 working days.
hellomartink@gmail.com